Thank you for shopping at Rapid Tape Shoe, the go-to destination for top-quality footwear. We understand that sometimes you may need to return or exchange a product, and we are here to make this process as smooth as possible. Please take a moment to review our Return and Refund Policy.
1. Returns
Unfortunately, we do not accept returns for products purchased on our website, www.rapidtapeshoe.com. All sales are final, and no returns will be processed.
2. Refunds
Since we do not accept returns, refunds will only be issued under the following circumstances:
a. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving the item at [email protected]. Provide your order number, a description of the issue, and clear photographs of the damaged or defective product. We will assess the situation and, if necessary, provide a refund or replacement product.
b. Incorrect Product: If we inadvertently send you the wrong product, please contact us within 7 days of receiving the item at [email protected]. Provide your order number, a description of the incorrect product received, and clear photographs of the received item. We will arrange for the correct product to be shipped to you or issue a refund.
3. Contact Us
If you have any questions or need assistance with a return or refund, please don’t hesitate to contact our customer support team at [email protected]. Our dedicated team will respond to your inquiry as quickly as possible to ensure a positive shopping experience.
4. Exceptions
Please note that this policy is applicable to products purchased through our website, www.rapidtapeshoe.com. It does not cover products purchased through other retailers or third-party platforms. Returns and refunds for such purchases should be addressed with the respective seller.
5. Changes to the Policy
Rapid Tape Shoe reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about any updates.
By making a purchase on www.rapidtapeshoe.com, you agree to abide by the terms and conditions outlined in this Return and Refund Policy.
Thank you for choosing Rapid Tape Shoe. We appreciate your business and strive to provide you with the best footwear and customer service possible.